Love your jewellery and it will love you back.

Here’s some simple tips to keep it looking its absolute best; avoid direct contact with scents and lotions allowing products to settle before putting on your jewellery. Remove your jewellery prior to sleeping, showering / bathing, swimming, and strenuous exercise. Ensure cleaning products do not come into contact with your jewellery.

Store your jewellery in the cotton pouch gifted with your order and with silver jewellery ensure it’s kept from tarnishing / oxidising by using the provided plastic ziplock bags (be sure to squeeze out any air before sealing).

For safety, always be sure to keep jewellery out of the reach of young children & pets.

Below are further details on the materials used in making LULUROX jewellery.


Just below solid gold when it comes to quality and is often a good option to avoid allergy problems. Gold-filled is made with a solid layer of 14 karat gold permanently heat-bonded to a base metal such as brass or silver. It is very hard wearing and unlike gold-plated, gold-filled does not fade or peel.

Under normal wearing conditions and with appropriate care your gold-filled jewellery shall last decades. This was a key factor when introducing gold jewellery into the collection. By working with gold-filled you can be rest assured that your jewellery can be worn over and over again whilst keeping its original beauty.

Gold chains and clasps, earrings / studs / hoops and beads are all made in 14k gold-filled with the exception of a few gold-vermeil charms where stated.

The gold content must be at least 5% or 1/20 of the total weight to qualify as gold-filled.

When necessary, gold-filled jewellery can be cleaned by using mild, soapy warm water and a soft cloth to gently dry thoroughly.


92.5% silver and 7.5% other materials, usually copper, pure silver is too soft for everyday wear, adding copper gives it strength. Like most precious metals, sterling silver shall tarnish, it is best worn regularly to slow down the process. When not worn, we recommend you store your silver jewellery individually in the air tight in a zip-closed bag provided by us or similar. Leaving silver jewellery in a moist environment such as a bathroom can make silver tarnish quickly also storing your silver next to different metal / costume jewellery may discolour silver.

If tarnishing does occur, clean your silver jewellery with warm soapy water ensuring it is dried thoroughly using a soft cloth.


A small amount of charms used in making lulurox are made in 22k / 24k gold-vermeil, which consists of a layer of gold plated over 925 sterling silver. Gold-vermeil items used in making our jewellery are clearly listed in the items description.

To be considered vermeil, the gold must be at least at least 10 karat and at least 1.5 microns thick. Gold-vermeil may be cleaned gently with a soft dry cloth.

Gold-vermeil will fade with time, appropriate care shall prolong its original finish. We recommend avoiding contact with water when showering, washing and swimming and following the additional care tips at the top of this page.


Extra care should be taken when wearing pearl jewellery, that said, as an organic material they react well with our body’s natural oils helping to retain their beautiful lustre. Pearls may be wiped clean with a soft cloth and mild soapy water.

Do not expose your pearls to excessive heat as this may cause them to crack. When not worn, store in a silk or cotton pouch, never store pearls in a plastic bag. 

When storing pearl jewellery that also consists of sterling silver, it’s recommended to wrap the silver parts in clingfilm and store in silk / cotton pouch, this shall allow the pearls to breathe whilst preventing the air from tarnishing the silver.


Precious stones featured in LULUROX are carefully sourced for their quality and beauty. If over time gemstones become dull in appearance, gently spot clean to bring them back to their natural beauty using mild soapy water gently wiping with a damp cloth, ensuring they are dried thoroughly using a soft cloth.

A guide to the gemstones we most commonly use can be found here


To maintain the original shape of our handmade hoops, we recommend carefully opening the hoop sideways, not pulling the front and back apart. This will help to keep the hoop in its original shape rather than opening it wider apart.

However, if hoops do loose their shape overtime, they can be reshaped using a similar size hard circular object such as a pen or wooden /metal tube to shape the hoop around the item, pushing gently onto the object to reshape the hoop, taking care not to damage any charms or beads that may be attached to the hoop.

If you experience any problems with your jewellery please do get in touch, your custom is greatly valued and we shall be more than happy to assist you with any enquiries you may have.