All LULUROX pieces are guaranteed for 1 year from the original purchase date (with proof of receipt).

Jewellery returned as faulty shall be inspected once received, any item which shows indication of damage deemed to be a result of fair wear-and-tear will not be accepted as faulty.

Full details on our return policy can be found here.

If you have any problems with your jewellery, please email us at info@lulurox.com detailing your original order number along with details of the repair issue, from there we shall happily assist you further.