All LULUROX pieces are guaranteed for 1 year from the original purchase date (with proof of receipt).

Jewellery returned as faulty shall be inspected once received, any item which shows indication of damage deemed to be a result of fair wear-and-tear will not be accepted as faulty.

Full details on our return policy can be found here.

If you have any problems with your jewellery, please email us at detailing your original order number along with details of the repair issue, from there we shall happily assist you further.